The time it takes for us to process and ship your order varies between 7-14 days. Customers are responsible for shipping costs unless otherwise stated.If you do not receive your package after 14 days since the day you purchased, please contact us immediately. We are not responsible for lost or damaged items once they are in USPS possession. Insurance is available on all packages and may cost extra. If you choose not to insure your package, we are not responsible for lost or damaged items.